Humane Society Of Charles County

The front office staff was pleasant overall but the shelter definitely does not do a comprehensive exam on pets. The pet I adopted had eye drainage the day I saw her and I did apply for her and got approved. After I received the approval call the day after I asked if there were any medical issues I needed to be aware of, to which I was informed she did have an "eye thing" going on and it was being taken care of. When I got there to pick my new pet up, the person who I assume was the manager or director was condescending and nitpicking about everything, from not loading her into the carrier fast enough to not having a blanket in the carrier. She was especially rude when I asked her about my pets eye's and if she would need medication. She then made a phone call to who I may have spoke to (didn't know their name) and proceeded to talk about how it's only a little drainage that could be from anything and that nothing of the sort was done for her eye's. They do give you a free well pet coupon to local vets but they are scheduling at least weeks in advance so that doesn't really help at this time. I managed to get an appointment with my vet only to hear it there is definitely conjunctivitis and bilateral ear infection. I feel like the pets health should have been more of a concern than making sure the cat carrier had a blanket in it. I've gotten a couple pets from HSCC over the last decade or so without really any issues or if there was they were ready to help out but it just seemed kind of on my own this time without any real desire to resolve the issues. Not sure if management has changed or what.

We adopted our cat Lola from this animal shelter about 2 months ago. The shelter did a great job walking us through the process of adopting (first time adopting a cat) and letting us know how Lola is. Since being home she has really opened up and shown her full personality! She is such a lap cat and follows me everywhere! My tiny best friend. Great experience overall.

Staff were very helpful in my adopting four beautiful parakeets. I have enjoyed these birds immensely since adopting them. It turns out they are two pairs, so the staff was correct in insisting that they all had to be adopted together. Since having them home for a week or so they are laying eggs. This turned into 30 birds since adopting them.

Prior to the coronavirus outbreak, this facility was one we visited often. As a homeschooling family, the Humane Society of Charles County offers classes for homeschoolers that my children absolutely adore. Since the outbreak, there was a wonderful fostering program in place that many people have supported, including my family. The people who work in this facility absolutely are devoted to helping animals and getting them into a good home. There is a clinic attached to the facility. There is a classroom, as mentioned above earlier, to help teach and learn more about animals and biology. I cannot say enough about the wonderful staff here. We have gotten three of our cats from this place and we absolutely adore them all. Fostering and adopting is easy to do. Please consider supporting or volunteering for this Humane Society if you are able. The rewards are boundless.